Privacy policy

This is a translation. The German version (Datenschutzerklärung) is legally binding.

1. Controller

Jens Fichtner, Malerbetrieb Fichtner, Am Werkhof 7, 13189 Berlin
Phone: 030 23125 110, email: info@malerbetrieb-fichtner.example

2. Hosting and server log files

This website is hosted by [hosting provider, based in the EU]. When you visit the website, the server automatically stores technical data (IP address, date and time, page visited, browser type). This data is necessary for operating the website securely (Art. 6(1)(f) GDPR) and is deleted after 14 days at the latest. A data processing agreement is in place with the provider.

3. No cookies, no tracking

This website does not use cookies, analytics tools or advertising trackers. Fonts and images are loaded from our own server. No data is transferred to third parties.

4. Request form and email

If you write to us using the request form or by email, we process your details (name, phone and/or email, type of work, message) in order to answer your request and prepare a quote (Art. 6(1)(b) GDPR, pre-contractual measures). The request is delivered to us by email; we use [email provider] for this. The data is deleted once your request has been dealt with and no statutory retention obligations apply.

5. Photos in the request form

You may voluntarily send up to five photos of the property so that we can better estimate the work. Please do not photograph people. Your browser makes the photos smaller before sending and removes embedded metadata such as location data. Our server does not store the photos; it only forwards them to us by email together with your request. We use the photos exclusively for your request and delete them at the latest after six months if no contract is concluded (Art. 6(1)(b) GDPR).

6. WhatsApp

This website contains a link to WhatsApp. Data is only transferred to WhatsApp (Meta Platforms Ireland Limited), possibly also to the USA, when you click the link and write to us. WhatsApp’s privacy policy then applies. You can reach us at any time via the form, by email or by phone instead.

7. External links

The link “All reviews on Google” leads to Google Maps. Data is only transferred to Google when you click this link. Google’s privacy policy then applies.

8. Your rights

You have the right to access, rectification, erasure and restriction of processing of your data, the right to data portability and the right to object to processing (Art. 15 to 21 GDPR). Please use the contact details above.

9. Right to lodge a complaint

You may lodge a complaint with a data protection supervisory authority, for example the Berlin Commissioner for Data Protection and Freedom of Information, Alt-Moabit 59-61, 10555 Berlin.